← All detection heuristics · Social Engineering
high
SE_REMOTE_SUPPORT_CODE_LURE
What it means
Document asks the user to share a support code or allow remote control.
Why it fires
The rule matches remote-support tools such as AnyDesk, TeamViewer, Quick Assist, ScreenConnect, or Splashtop near requests for a session code, support code, connection ID, or permission to control the machine.
Other Social Engineering heuristics
SE_BOOKING_COMPLAINT_PHISH PDF_FAKE_DOCUMENT_COMPONENT_INSTALLER OOXML_QR_CREDENTIAL_PHISH SE_CALLBACK_SCAM_TEMPLATE PDF_BRAND_ACCOUNT_UPDATE_REDIRECT_LURE PDF_IMAGE_REPEATED_DECOY_REDIRECT_LURE PDF_IMAGE_DOCUMENT_REVIEW_HOST_LURE PDF_LOCALIZED_DOWNLOAD_HOSTING_LURE PDF_MINIMAL_VIEW_DOCUMENT_REDIRECT PDF_NESTED_ENCODED_CROSSHOST_REDIRECT PDF_RFP_EXTERNAL_ACTION_LURE PDF_UTILITY_REFUND_OFFDOMAIN_LURE PDF_SPARSE_MOVED_ARTICLE_DOORWAY